[Sirius]

Originally Posted by Tim Deegan

How on earth can anyone give evidence of things that are said on the telephone???

I'm not someone who just rants, and has a grudge about VM. In fact in other threads I have defended VM against someone who was ranting.

I have been lied to by staff in your overseas call centres on many occasions. A prime example is when I have repeatedly been told that it isn't possible to transfer the call to someone in a UK call centre. Then when I speak to their supervisor, they actually transfer the call.

Then there was the lie that my business phone lines and internet would only be down for a few hours when we moved. But they were down for a few days. And the divert to mobiles during the down time that I was promised would work, didn't work at all. I was in fact told later that there was no way that it ever would have worked.

So before you start ranting at people and giving them [Mod Edit], I suggest that your company gets it's own house in order.

You stated that they had been told to lie, you did not say it was your opinion. You stated that they are told to lie, If you are so certain they are told this you must have the evidence ???

so i say again prove it or state you are saying it as a opinion

for instance i could say that you told your staff to only sell the most expensive bed they could not matter if its the better one or i could say that in my opinion your staff only sell the most expensive bed even if its not the best. See the difference one needs proof because its stated as fact the other is an opium and not fact.