Quote:
Originally Posted by thenry
which gives the tech under an hour to his thing. ask vm, the tech to give you a call before he comes after six, the tech should accommodate his last visit to you no? also I've heard on here that they work weekends too ?
|
Call retentions, they see sense and can close the job down as office only, its an outdated pointless policy, there is no difference in 30 or 50 in regards to signal, but you wont get a dongle if you do that
---------- Post added at 07:23 ---------- Previous post was at 07:22 ----------
Quote:
Originally Posted by djbenson
Like I said the best the could offer was the 4-7 slot and when I asked them to "put a note on" saying I won't be home until around 6pm they were very arsey with me.
I'll try again with a different agent and see if I can wangle a weekend appointment.
Still confused what "thing" the engineer needs to do? Check the signals, put some filters/attenuators (of whatever they're called), get the upgrade signal sent then off he pops - the initial install only took 10 minutes (cos I was already cabled-up) and I installed my own SuperHub - can't imagine what it costs to send out an engineer when there is no good reason.
|
There arsey because the computer routes us, we have no flexibility of when we can come and in most cases if it says after 6pm etc I dont turn up as it takes me off route