Cable Forum - View Single Post - Superhub Upgrade 30meg > 50meg

Skie · 23-09-2011, 22:47

Its one of virgins silly policies. Some agents will do the hit over the phone, just mention you already have a hub and feel its a bit of a pain in the backside to have someone come around and spend 20 seconds on a PDA when they can just do it over the phone.

Heck, try going via retentions.

23-09-2011, 22:47	#9
Skie a giant headend Join Date: Jan 2011 Location: Liverpool Posts: 1,169	Re: Upgrade 30meg > 50meg - Engineer Visit Required? Its one of virgins silly policies. Some agents will do the hit over the phone, just mention you already have a hub and feel its a bit of a pain in the backside to have someone come around and spend 20 seconds on a PDA when they can just do it over the phone. Heck, try going via retentions.