Thread: Virgin least complained about provider in Q2 2011
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Old 23-09-2011, 21:10   #17
Tim Deegan
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Re: Virgin least complained about provider in Q2 2011
Quote:
Originally Posted by Chad View Post
Virgin should be proud of those results. We are living in an age of complaints and over opinionated customers. Almost everyone has a gripe about something these days.

Does anyone know how many customers each company has?

Also Virgin have done pretty good in terms of customers complaining about their mobiles:

MOBILE COMPLAINTS
3UK - 0.14 per 1,000 customers
Orange - 0.07
T-Mobile - 0.06
Vodafone - 0.06
Virgin Mobile - 0.05
O2 - 0.02
It would be interesting to know how those statistics are compiled. I suspect that it only accounts fo complaints that have gone as far as offcom (or whoever the ombudsman is these days).
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