[howardmicks]

Well folks it was april since i last contacted vm regarding new channels,So i thought id drop em a email and my main question was why no UniversalHD and what is happening regarding Sky Atlantic.Here is my reply ----


I'm writing in regards to the email you have sent to Neil Berkett, Neil has passed your details over to me to try and resolve your issues. I'd have preferred to discuss this over the phone but I didn't have a contact number for you. I'm sorry to hear of your disappointment with our channel line up.

Virgin Media continuously reviews the content that we provide within our TV packages to best ensure that we are meeting our customer requirements. We are always reviewing channel opportunities with our channel partners, but we are unable to comment on these during negotiations. We are hoping to launch a new range of HD channels later this year but I am unable to give a specific timescale for this at present.

Overall, with our on demand programming, we believe that we have an outstanding line up of content and HD. However I appreciate there is always room for improvement.

We value your feedback and I will ensure that your comments are passed onto the correct individuals. We are unable to comment on specific channel launches, but we strive to provide a channel line up which delivers the most popular & requested channels across our customer base.

Again please accept my apologies for any inconvenience this issue may have caused; I trust this email answers your query.



Kind regards

Sophie Boshell

Not a mention of the channels i stated and basically the same promise i got in april,Glad there not negotiating a peace treaty between 2 fighting counties.They would all be dead by now lol