My BB does not work at all now and Virgin have said basically tough wait till 8th/16th November !I contacted ofcom some time ago and they told me to contact them if the problem was not sorted out on the 7th september as Promised I am now using my phones wifi (Unlimited from "3" network and it is fast compared with what I was getting from Virgin) I do hope Virgin Realise the fines they will rack up for not only getting paid for a non existant Service but also the lack of customer care!!!!! anyone else suffering at the hands of Virgin Please contact ofcom the more that do the better for us the Customer !!!
for too long Virgin have taken the P lets teach them "The Customer is always Right"
