Thread: Virgin least complained about provider in Q2 2011
View Single Post
Old 22-09-2011, 19:21   #10
Tim Deegan
cf.mega poster
 
Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
Tim Deegan has reached the bronze age
Tim Deegan has reached the bronze ageTim Deegan has reached the bronze ageTim Deegan has reached the bronze ageTim Deegan has reached the bronze ageTim Deegan has reached the bronze ageTim Deegan has reached the bronze age
Re: Virgin least complained about provider in Q2 2011
Quote:
Originally Posted by Kymmy View Post
or VM simply isn't as bad as most try to make it out to be? We only tend to see the bad side of VM on forums and rarely see the happy customers.
I have been dealing with them since NTL first brought cable to my town. And I can honestly say that the service is very reliable. However the customer service is absolutely terrible, especially when you get a call centre in India. It isn't the operators fault, but they are actually told to lie to customers about what they can and can't do.
Tim Deegan is offline   Reply With Quote