Cable Forum - View Single Post - Keeping email address when closing broadband account

toothy · 21-09-2011, 19:01

I've got an old ntlworld email address on Virgin broadband. Not long ago I moved in to live with someone who's also got Virgin broadband. I have reatined my broadband account because my house hasn't been sold yet.

Is there a way for me to close my broadband account and still keep my old email address?

I presume Virgin won't forward email from a closed account but could I transfer my ntlworld email address to my friend's account?

Alternatively could I convert my old broadband account into a PAYG account with the same ntlworld email address?

Any ideas on what to do?

21-09-2011, 19:01	#1
toothy Inactive Join Date: Oct 2008 Posts: 4	Keeping email address when closing broadband account I've got an old ntlworld email address on Virgin broadband. Not long ago I moved in to live with someone who's also got Virgin broadband. I have reatined my broadband account because my house hasn't been sold yet. Is there a way for me to close my broadband account and still keep my old email address? I presume Virgin won't forward email from a closed account but could I transfer my ntlworld email address to my friend's account? Alternatively could I convert my old broadband account into a PAYG account with the same ntlworld email address? Any ideas on what to do?