Quote:
Originally Posted by kop32
I know,why don't people stop "avin long phone calls wiv ceo office and vm" and let them use their resources in a productive manner ie negotiating with Sky etc to enhance their product line up,I don't see how ringing every five minutes helps in any way,shape or form and I don't for one minute think they would take any notice of the same people asking the same questions,by all means call if you have a problem or if one or more of your services is not working but why would they tell a customer (in advance) of any future developments before making it public?
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Now who said it was me who made the call? All I said was I had a lengthy discussion.
It was VM who called me after filling in a online survey which VM asked me to fill in now am I wasting VM's time or do u think there are dedicated people to listen to customers?
I would call that good customer communication don't know what you call it. But get the facts before making judgment on myself wasting VM's time.
