hmm i would say to look carefully at there t&c, they have a high connection charge for the calls, if you make calls that is, and they have a fair usage on the broadband, is it the 1 year contract they said? (ARC) still legally valid till december 2012 so if you dont give them 42days written notice, it will automatically roll in 2012 till 2013, and if u leave them its £199.99 + VAT had quite a few people i know leaving them over there contract terms and pricing,
http://forums.moneysavingexpert.com/...php?p=43701300