Thread: Dial Up Connection Problems
View Single Post
Old 18-09-2011, 21:45   #7
Nopanic
Inactive
 
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
Nopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze age
Re: Connection Problems
Quote:
Originally Posted by ferretuk View Post
That sounds like a complete rip-off from the OPs point of view!

You're not alone by the look of it:

http://community.virginmedia.com/t5/...UP/td-p/698241

If dialling '179' (try it from a real phone rather than the modem) from the virgin line doesn't result in an answering modem then the fault is definitely at the Virgin end and the customer shouldn't have to pay up to £5 to report the fault.

Try reporting it via 150 and as a telephone fault to start with...

If it helps, here's a page that actually references 179 (or Blueyonder customers)

Link
150 is cable and so are the forums .. its no fob .. you're asking the wrong people.. the 50p a minute stuff is normally refunded if its a VM issue..
Nopanic is offline   Reply With Quote