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Old 18-09-2011, 15:31   #262
Sephiroth
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Re: R30 - Superhub R29 is no more....

Quote:
Originally Posted by Hugh View Post
My apologies - I must have misunderstood your reply to this post


Where you replied
I interpreted that to mean that Sepiroth thought that most of VM SuperHub customers were suffering from problems (like you), and you then replied that in fact it could be more than that, which led me to assume you thought that nearly everyone on the SuperHub had problems (like you have had).

If you don't think that, my apologies again.
Apology accepted - again.

For the avoidance of doubt, I meant that there is no evidence that the majority of customers are having no problems with the SH; also there is no evidence that the majority of customers do have SH related problems.

Thus those who are saying the majority of SH users have problems make an unfounded statement. Equally those saying that the majority of SH users are perfectly happy with the SH (or similar words/meanings) are also making an unfounded statement.

The people who know, are VM and then ONLY if they analuse the stats collected by their Storm probe.

The SH is indeed a wretched device as evidenced by nearly a year of instability caused by memory leaks, lack of modem mode and so on. On the balnce of VM's own admission to that effect (memory leaks), it's more likely that the majority of SH users have indeed been blighted by these issues but haven't reported them. But that's speculation, albeit backed by evidence of greater weight than the silence of that potential majority.

Now, as I've said, I'm ready to take a SH (as long as I can keep the VMNG300 in the cupboard).
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