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Old 17-09-2011, 14:38   #8
qasdfdsaq
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Join Date: Aug 2004
Posts: 11,207
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Re: Help/Advice requested for Virgin refer a friend

Pfft... (!) That's assuming competance.

Everything I get offered by any customer service rep I always get in writing (unless it's already in writing, e.g. on their website). Even then I sometimes have to send them copies of their own website when they've denied an offer was ever offered...
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