Quote:
Originally Posted by meekboy
if they need to put credit on your account for any billing errors make sure its on your account then call your bank and do an indemnity claim this will get the money taken by direct debit back to you within 2 days then call them and pay the difference, I dont think they can credit back into your account themselves unless it was a card payment.
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They should be able to as they have the full account detailsbut I would expect it to have to be done manually.