Thread: Superhub Superhub and 10MB service
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Old 15-09-2011, 23:48   #6
RB2004
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Join Date: Jun 2009
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Re: Superhub and 10MB service

Quote:
Originally Posted by Masque View Post
You can only have one modem per account if you call in to activate the new modem the old modem will be deactivated and no longer work.

You cannot give the Superhub to a friend as it will not work on their account either.
couldnt the friend just phone up the quickstart line and get it activated?
if the mac addresses are linked to the account before being sent out, then why do they still need activating?

or, do the quickstart team check if a replacement superhub was sent out?
reason I ask is because I was sent a spare, and if i get any problems in the future, I was hoping i could just swap it out instead of phoning for an engineer... just swap then phone the quickstart line.
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