Quote:
Originally Posted by Blackened
Worth mentioning I called retentions just now to see if they could help (UK you see  ) and of course not being faults, they couldn't. They did say the reason I had no V+ though was because I had been put down to the absolute free package not M+ so had lost a bunch of channels and the V+ functions. 
They quickly sorted that for me and put me onto M+ which I had wanted.
Still no joy though as I presume I need another hit for that. |
A hit should have been generated when the change was made. Give the V+ another reboot and if still no joy then try faults again on 151 or you could try the missing channels hit yourself....
From the top of my head, I think it is...
HOME> Help & Info > Virgin TV > Got a Problem? > Fix it assistant>
---------- Post added at 17:32 ---------- Previous post was at 17:29 ----------
Quote:
Originally Posted by Blackened
Thanks again DF for suggesting the help forum. One of the guys there has re-provisioned the box and everything is now as it should be.
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Cool
