Quote:
Originally Posted by Blackened
On Monday I downgraded my TV to the lowest (along with BB and return of a 2nd box). Since the implementation yesterday, V+/record/On Demand and all that menu no longer works (gives an error to call 150), I have about 12 channels only, and every time I change channel I get a message saying thanks for inserting smart card, let's get you up and running.. etc. I called off-shore CS last night to be told it was a fault in the area and it'd be fixed soon. Just called off-shore now and have been told my box is faulty and a tech's booked to come and replace it.
I'm convinced there's just some provisioning needs doing but trying to explain to off-shore that I've dropped services and it's not been working since then is met with silence.
Any of this make any sense to our residents technicians?
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post on the VM Community forum and they will check the provisioning on the V+HD box, you don't need a service visit!
