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Old 14-09-2011, 11:24   #6
Ignitionnet
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Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
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Re: What does the engineer do when upgrading from 50MB to 100MB?

Quote:
Originally Posted by weesteev View Post
Didnt think a tech was required if you had a Superhub already?
Oddly they seem to not care whether you've the CPE or not.

I think I posted elsewhere that I find this confusing as Superhubs can easily be automatically polled as part of the ordering process, and an engineer visit raised as part of the job only where power levels are marginal.

The tolerances for both the 50Mb and 100Mb are, for obvious reasons, identical to one another and to the 30Mb service.
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