Thread: Coming Soon to Virgin TV (2011) Vol. III.
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Old 12-09-2011, 11:46   #1797
clinteastman
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Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: Coming Soon to Virgin TV (2011) Vol. III.
Quote:
Originally Posted by Arthurgray50@blu View Post
This is why, when l joined Sky, l took out a warranty, The cost of replacing the equipment would have meant a lot of money.

The Sky engineer, who called FOUR times in the same week to fix a fault, in the end he moved the dish, it cost me a £10.00 and that was part of the warranty.

When we broke our remote, we got a new one under the warranty.

It has all changed now with Sky, With VM, there is all this hassle, you will get an engineer, who won't check the problem, just change the box, for a refurb one.

VM have an attitude that change the box and they still get paid for it, with Sky, they have to check everything.
So let me get this straight, it took Sky FOUR visits to fix a problem (that was a wonky install) and then charged you for the privilege and you think that's a good thing? Did you have to take time off work for each visit too?
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