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thenry · 11-09-2011, 15:46

engineers, techs don't really like to touch customers computers mainly because they don't want to leave themselves open to something negative so give him permission to take control of your systems.

if your belkins router is no longer in use then delete its settings off your systems, there will be a list of your saved network settings delete them. i doubt it would cause to much of an issue. the fact your wireless adapter/chip isn't picking up the network raises questions which is why I told you to do the above. The instructions above are very straight forward, you cannot do anything to bust the VM device and if anything goes wrong all you need to do is get a paper clip and press the reset button on the back.

what operating systems are you running on the wireless devices (laptop, desktop)? XP, Vista, 7 ? and what are they as in manufacturer and model.

11-09-2011, 15:46	#25
thenry XIV Join Date: Dec 2009 Location: Crawley Age: 35 Services: Three Unlimited Posts: 15,114	Re: internet connection problems engineers, techs don't really like to touch customers computers mainly because they don't want to leave themselves open to something negative so give him permission to take control of your systems. if your belkins router is no longer in use then delete its settings off your systems, there will be a list of your saved network settings delete them. i doubt it would cause to much of an issue. the fact your wireless adapter/chip isn't picking up the network raises questions which is why I told you to do the above. The instructions above are very straight forward, you cannot do anything to bust the VM device and if anything goes wrong all you need to do is get a paper clip and press the reset button on the back. what operating systems are you running on the wireless devices (laptop, desktop)? XP, Vista, 7 ? and what are they as in manufacturer and model.