Quote:
Originally Posted by thunderlips
i did leave in the end after a while due to offering new customers stuff i didnt have as i asked i was told i couldnt have unless i was a new customer so told them to stuff it and left ! that was back in 2007 ! only had one offer of returning by a letter i recived the other day lol
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Yer they were bad for that,Customer services as improved since then.When i cancelled got a half price 12 months deal,When i rung to cancel got another 6 months.When that runs out in nov will ring again,It looking like come march will move over to them altogether.Tivo is great but vm`s stance on getting channels on the cheap meaning no investment in new channels is reluctently gonna lose me.
---------- Post added at 17:58 ---------- Previous post was at 17:57 ----------
Quote:
Originally Posted by Digital Fanatic
Not everyone likes that sort of confrontation though, with VM it's easy, they fix it/replace it for free, no bother  |
Agree matey,But if they dont fix then they have lost a monthly sub.That surely is worth more than a replacement box