Quote:
Originally Posted by Sephiroth
A few posts back you said the engineer fiddled at the tap. Which tap? The one in the cabinet or the one in the pit?
If it wasn't the pit, he wouldn't have noticed whether or not the pit was flooded.
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Im pretty sure it was the pit, and I know that pit is fed by a cabinet, because there is a cabinet directly in line with the pit accross the road. So my guess is the cables come from the cabinet, underneath the road to the pit, where it is split off to the row of houses where I am.
1st engineer moved my line onto a different tap, because my services cut out briefly.
Then told me there was corrosion where a previous engineer had not sealed it up properly or something, and that he would get networks onto it and left.
So presumably after over a week that work should of been done if it needed doing, then last engineer also said he would get networks to take a look because he said my erratic speeds werent due to my poor signal levels.. and told me they normally come out within 4 hours so presumebly they had a look at the taps or cabinet also.. but didnt knock on my door.
But last engineer said I was the only person on the tap, and presumebly I am already on the highest tap.
However, my signal levels appear to be fluctuating, as before it was around 5.8 -6.1 But todays check shows 6.8 dBmV
I dont believe im going to get any further with VM, getting engineers out or arguing this out over the phone unless my services stop working, as ive tried retentions, CEO office, 100mbit team etc already.
So im going to stick to my plan to try and do anything I can to resolve this myself, i.e removing 1 of the splitters etc to give me a better signal.