View Single Post
Old 09-09-2011, 15:40   #132
4motions
Inactive
 
Join Date: May 2009
Services: TiVo / V+ HD / 100mb / Phone
Posts: 37
4motions is an unknown quantity at this point
Re: R30 - Superhub R29 is no more....

Quote:
Originally Posted by RB2004 View Post
Im using a superhub, and my ping and jitter is fine,

well.. lol fine at the moment, it my speed fluctuates wildly because my signal levels arent too great at the moment.

but that isnt the fault of the superhub, and as you can see on R30 its running fine with a good ping, jitter etc[COLOR="Silver"]

Hi, can you post your signal levels by any chance? as 100mb has a tighter tolerance from what I can gather.. which is one reason why I was told at the moment 100mbit problem calls go straight through to 2nd line support bypassing 1st line support for the time being.. until things have settled down a bit.
Hi, as far as I'm aware my signal levels and SNR are ok and within the limits. I've noticed when you call you go through to 2nd line which is brilliant imo, just wish this problem could be sorted.

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 94 55616000 Kbits/sec 323000000 Hz -0.5 dBmV 39.3 dB Hybrid
Locked QAM256 91 55616000 Kbits/sec 299000000 Hz 1.0 dBmV 39.8 dB Hybrid
Locked QAM256 92 55616000 Kbits/sec 307000000 Hz -0.4 dBmV 39.5 dB Hybrid
Locked QAM256 93 55616000 Kbits/sec 315000000 Hz -0.3 dBmV 39.1 dB Hybrid


Quote:
Originally Posted by Sephiroth View Post
@ 4motions

There are plenty of peops in the VM forum who say their 100 meg is OK with the SH. Itonly needs one or two to say it's OK for the SH (an admittedly wretched device hitherto) not to be a culprit.

You're syncing now at 100 meg rather than 50 meg and the event log would show whether or not that is straining your local circuit. Without seeing your stats and event log, it's difficult to advise specifically.

And first thing in the morning, is it better than 40 meg? What's the upload like?
Hi Sephiroth, I can't figure out what else could be causing this problem. As posted above, my signal levels seem ok, VM have also told me my uBR only
has 150 customers on it so it's not over utilized.
An engineer was out last week and he did a few things which seem to have improved my connection. But as you can see I'm still getting a lot of disconnects/ errors/ reboots.

I would get up to 80mb download and 7mb upload before 4pm, after that it drops to as low as 10mb download and 3mb upload at times. It will normally settle at around 40mb though. Is this the VM traffic management in force? Never use to notice it in the past.

Thanks

Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.0;CM-VER=3.0;

Notice (6)
CMTS DCC 323000000 MHz

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
DCC aborted unable to communicate on new upstream channel;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:ac;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
4motions is offline   Reply With Quote