Quote:
Originally Posted by Hugh
Facts are our friends - there were 36k net cable disconnections (which include either TV and/or broadband).....
VM Q2 results 2011
Page 1
If you look on page 18, you will find that VM have lost 21,000 TV customers in the last quarter, but are up 16,000 on the last year. And if you look on page 19, you will see that ARPU per customer is up and revenue is up by £16 million, showing that they (mainly) churned low-revenue/profit customers, which is good business.
From page 1 Turnover is vanity, profit is sanity - it's pointless keeping customers who you don't make profit from; Capitalism 101....
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l see you have been reading your Capitalism books regularly.
and l quote you this one (Capitalism without bankruptcy is like Christianity without hell)