Quote:
Originally Posted by denphone
l have never made it out to be a bad service as l am verry happy with a large part of Virgins service (Broadband/Phone and Tivo) but l believe that Virgin has stagnated on its TV service as we seem to have to wait a eternity for any new channels and their usual predictable and vague reply is we are still in talks but they have been saying that for years and people are fed up with the constant inactivety on this front and if they don't watch it their loss of 36,000 TV customers in their last quarter will become a avalanche.
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You seem to think the average person is obsessed with HD. They aren't. Many think they're getting HD anyway, just because they have an 'HD TV'. So they aren't worried about lack of HD channels, because they think they already have them!
But yet again, without proof, you seem to infer that the 36000 loss is due to lack of HD. Do you have access to VM's internal monitoring statistics?