Cable Forum - View Single Post - Has the Indian Call Centre being given the heave ho?

grungernut · 04-09-2011, 11:12

Not much chance of the OSCS going away, the rumours at the moment are that VM will close the Liverpool Albert dock centre and share the work between Swansea and Offshore, unfortunately VM only really care about bottom line and the Offshore centres are cheap to operate. And for a compny that lost 36,000 Broadband customers in he first qaurter of this year you can see why they need to save.

04-09-2011, 11:12	#22
grungernut Inactive Join Date: Dec 2006 Age: 51 Services: 50Mb V+ XL Xperia arc Posts: 26	Re: Has the Indian Call Centre being given the heave ho? Not much chance of the OSCS going away, the rumours at the moment are that VM will close the Liverpool Albert dock centre and share the work between Swansea and Offshore, unfortunately VM only really care about bottom line and the Offshore centres are cheap to operate. And for a compny that lost 36,000 Broadband customers in he first qaurter of this year you can see why they need to save.