Quote:
Originally Posted by jb66
That's shocking, an engineer doing his job, he should have risked going down the disciplinary route for not following procedure
|
This same engineer forced me to have my SH installed next to my STB as he said he would not be paid for installing it upstairs. I the customer was refused the install where I wanted it because as far as he was concerned I could use the wireless! When I told him I didn't want to use wireless and that I wanted to use the ethernet he decided to ignore that and as a good will gesture leave me with a wireless dongle. And tbh, the install, was the last one the engineer was doing that day. 4.45 on a Friday and it was clear he wanted to get home as fast as he could
And less cheek mate, I spoke in depth with Virgin media installs prior to getting the house move done and I was promised that they would allow me to keep my modem as they acknowledged the issues with the SH. I told him that my router is far superior to the SH and I was promised that the modem could be used.
This leads me to think I had a
[MOD EDIT-Please don't try to get around the swear filter] engineer who couldn't have cared less about my install and who's only priority was getting home so he could get ready to go to the pub! Like I said, If the SH can operate as a modem and allow me to use my own gear without need to bodge about with DMZ and such then I will happily have one, if they cant they can either reconnect my modem or come collect their equipment.