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RB2004 · 31-08-2011, 22:58

well that was a waste of time... so much for them agreeing to do a cable repull.

nobody called me as was supposed to.

phoned retentions again, and was told "the area manager thinks you dont need a repull" so no repull will be done... passed me on to the 100mbit team... we will book another engineer for sunday morning.

but i dont get what this engineer is going to do that the previous one couldnt?

previous engineer fiddled with the tap, it made no difference.. then went.. said he couldnt do any more.

so why send another engineer down? to waste my time?

engineers have been fiddling with this signal issue for 6 years.. to no avail.

So clearly something seriously is wrong, but nobody will give me a cable repull.

31-08-2011, 22:58	#12
RB2004 Inactive Join Date: Jun 2009 Services: Services: 200 Mbit Gamer on Hub 3, 3x Arris V6 Boxes, CISCO V HD, VIP Package Posts: 689	Re: Signal Levels well that was a waste of time... so much for them agreeing to do a cable repull. nobody called me as was supposed to. phoned retentions again, and was told "the area manager thinks you dont need a repull" so no repull will be done... passed me on to the 100mbit team... we will book another engineer for sunday morning. but i dont get what this engineer is going to do that the previous one couldnt? previous engineer fiddled with the tap, it made no difference.. then went.. said he couldnt do any more. so why send another engineer down? to waste my time? engineers have been fiddling with this signal issue for 6 years.. to no avail. So clearly something seriously is wrong, but nobody will give me a cable repull.