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Griffin · 30-08-2011, 20:10

My next door neighbour had cable installed today, but i have picked up on a mistake that any proper installer should never have made. The neighbours WiFi channel was set on channel 1, this happens to be the same one i was using at that time & the previous 6 years constantly. I have been informed by tech support that the installers are not qualified to change WiFi channels, if this is the case then they can't do their jobs properly & need to be trained.
Tech support also tell me that the hubs are set to automatically chose a channel, in which case the hubs have a bad fault in the wifi system.
The hubs need to be fixed so they pick the best available channel, any idiot knows that will not be the same channel as your neighbour.
Appologies for the rant but somethings need to be addressed.

30-08-2011, 20:10	#1
Griffin Inactive Join Date: Mar 2005 Location: Button Moon Posts: 228	Installation Muck up? My next door neighbour had cable installed today, but i have picked up on a mistake that any proper installer should never have made. The neighbours WiFi channel was set on channel 1, this happens to be the same one i was using at that time & the previous 6 years constantly. I have been informed by tech support that the installers are not qualified to change WiFi channels, if this is the case then they can't do their jobs properly & need to be trained. Tech support also tell me that the hubs are set to automatically chose a channel, in which case the hubs have a bad fault in the wifi system. The hubs need to be fixed so they pick the best available channel, any idiot knows that will not be the same channel as your neighbour. Appologies for the rant but somethings need to be addressed.