Quote:
Originally Posted by jb66
Just to see what it fails on
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Hi,
it didnt fail on anything that I can see,
But I have run that in the past, and it used to always fail on one of the tuners, didnt do it this time.
---------- Post added at 17:21 ---------- Previous post was at 17:14 ----------
Quote:
Originally Posted by General Maximus
i agree dude, he hasnt done anything to improve your signal levels at all. Ask JB66 what needs doing to fix it and then ring VM up and tell them you want another engineer out and what you want them to do to remedy the problem.
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Hi
No he didnt do anything, the signals arent improved at all, just gave me rubbish about the cable pull, saying RG11 is only something used in london architecture, not around here (thurrock, essex)
anyway, ive got fed up with it now, thanks for providing me with 2nd oppinions.
CEO office has clearly been useless as they was the people who sent the engineer down, and this has been going on for 6 years now, was already annoyed they wouldnt give me tivo.. I was abroad for 8 weeks this year in the past 6 months and was late paying, now they refuse to give me tivo until near the end of the year.. apparently being a loyal customer for more than 6 years counts for nothing.
They gave me the 100mbit Broadband upgrade though, thats how this signal problem all came to light again, and I was hoping after today it was going to be fixed.. as id contacted the CEO office and explained how annoyed i was and that this had been going on for 6 years now... with no proper solution.
Then engineer comes down today and gives me some rubbish and does nothing.
So after you offering me a 2nd oppinion JB66, which I appreciate, Thanks
ive now contacted the department thinking of leaving us.
Told them this has been going on for 6 years now, and no real solution has come about, explained im fed up with this reoccuring problem and said the engineer that came today was next to useless..and said if its not resolved I will be reducing or cancelling my services as im fed up with it.
Then they got in touch with the area installs manager, and phoned me back.. and said they will contact me in due course to arrange a date for a repull using RG11
Just rediculas that it had to come to that.. they could of resolved the problem 6 years ago when an engineer recomended a repull, but instead dragged it out... but I have to say they soon did something about it when i threatened to leave.
Will see what will happen now, hopefully I will get the RG11 repull.