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lhermann · 27-08-2011, 18:30

I was very disappointed when I first got a V+ (SA) box that I couldn't record radio as I listen to Radio 4 a lot - in fact I raised a formal complaint at the time about this as I felt it should be made clearer pre-sale. I was really pleased when I found out that the Samsung box could do this. When I requested a replacement box I was told that, as a long-standing customer, they would try to accommodate this but eventually was told that there was no way I could have a replacement box, even though I was prepared to pay for it. Has anyone succeeded in getting a replacement?

27-08-2011, 18:30	#13
lhermann Inactive Join Date: Aug 2011 Posts: 3	Re: V+ Radio channels recording I was very disappointed when I first got a V+ (SA) box that I couldn't record radio as I listen to Radio 4 a lot - in fact I raised a formal complaint at the time about this as I felt it should be made clearer pre-sale. I was really pleased when I found out that the Samsung box could do this. When I requested a replacement box I was told that, as a long-standing customer, they would try to accommodate this but eventually was told that there was no way I could have a replacement box, even though I was prepared to pay for it. Has anyone succeeded in getting a replacement?