Quote:
Originally Posted by denphone
As far as l am concerned the sooner the Indian call centres get the push the better as they do not make for good communication and understanding of problems with customers.
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Indian call centres are not the only ones that are hard to understand, I had a raging argument with Npower the other day on the phone and they are based in this country. I am not longer a customer of Npower and in fact left them 2 years ago but they have suddenly found a payment that i am supposed to have missed. Told them they can go forth and multiply and after talking to there complaints department they did
There customer service centre is in south shields, I have always had a problem with understanding there accent