Cable Forum - View Single Post - 50M Should VIP customers be guaranteed a UK call centre til midnight?

Peter_ · 23-08-2011, 16:25

Does anyone remember that this thread is about availability to a specific set of customers not everyone which is a more valid point.

Why should people who pay for VIP be guaranteed a UK call centre up to Midnight, what about all the customers who just have broadband and pay for 50Mb or 100Mb this thread does not include them and up to now everyone has castigated me for talking about people getting home.

So does that mean that you are all willing to be well drawn off topic and accept that unless you are paying for a VIP package then you cannot be guaranteed a UK call centre.

Now think about the title of the thread and are you a VIP customer and if not would you think it fair that just because you only want broadband that you are a lower class of customer and be unable to speak to a UK agent.

Now can we see if anyone has noticed this yet or have I truly sidetracked you from the real meaning of this thread.

23-08-2011, 16:25	#51
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Should VIP customers be guaranteed a UK call centre til midnight? Does anyone remember that this thread is about availability to a specific set of customers not everyone which is a more valid point. Why should people who pay for VIP be guaranteed a UK call centre up to Midnight, what about all the customers who just have broadband and pay for 50Mb or 100Mb this thread does not include them and up to now everyone has castigated me for talking about people getting home. So does that mean that you are all willing to be well drawn off topic and accept that unless you are paying for a VIP package then you cannot be guaranteed a UK call centre. Now think about the title of the thread and are you a VIP customer and if not would you think it fair that just because you only want broadband that you are a lower class of customer and be unable to speak to a UK agent. Now can we see if anyone has noticed this yet or have I truly sidetracked you from the real meaning of this thread.