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Old 23-08-2011, 16:02   #50
gazzae
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Join Date: Jun 2003
Location: Belfast
Age: 45
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Re: Should VIP customers be guaranteed a UK call centre til midnight?

Shift times aren't based around the last bus home and how much someone gets paid is a nonsense argument, plenty of manufacturing companies work 24hrs on 3 shifts where people are going home at midnight/1am. I doubt very much that people on a production line earn more than a call centre worker.

Masque, what if there was a strike and no buses at 10pm? Going by your logic it would be acceptable for those workers not to come into work as they can't get home?

Yes there is an argument when changing the pre-existing shifts, but in these cases the company can put in workarounds - car shares, moving to earlier shifts etc.
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