Thread: Revealed: Why BSkyB is slow to pick up … then keep you on hold
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Old 23-08-2011, 12:22   #5
MikeyB
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Re: Revealed: Why BSkyB is slow to pick up … then keep you on hold
The article says this was "introduced around 12 months ago" so I left before then, about 2 & half years ago.

But had no problems at all, they were helpful, polite, and as far as I recall didn't try to persuade me to stay at all!
Soon after the phone calls & post with offers to get me back started.
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