Quote:
Originally Posted by Masque
We have cover and that is enough and people should not have to struggle to get home and pay large chunks out of their wages for the privilege of providing UK cover.
If people are happy to pay higher bills to fund an increase in wages to fund this then that would be the way to go, but we know that will not happen as no one will pay it.
You should all try and be a bit noble and consider the workforce for once who would struggle to get home just so you could speak to one of them up to Midnight, or you could offer to run them home for free.  |
Strangely enough, VM are not the only organisation providing 24x7 support. UK-based call centres are now a selling point in adverts. All the other suppliers seem to manage, and manage to attract enough staff. VM, welcome to 21st century customer service.
---------- Post added at 21:51 ---------- Previous post was at 21:47 ----------
Quote:
Originally Posted by Masque
That is their contract and that is nothing to do with the UK, the agents will be getting paid as per local laws and customs.
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Oh, that's all right, then.