We have cover and that is enough and people should not have to struggle to get home and pay large chunks out of their wages for the privilege of providing UK cover.
If people are happy to pay higher bills to fund an increase in wages to fund this then that would be the way to go, but we know that will not happen as no one will pay it.
You should all try and be a bit noble and consider the workforce for once who would struggle to get home just so you could speak to one of them up to Midnight, or you could offer to run them home for free.
---------- Post added at 21:45 ---------- Previous post was at 21:37 ----------
Quote:
Originally Posted by KenK
If I've got this right... UK based call centres shut down at 10pm UK time, so the staff can get the bus home. 10pm BST is 2:30am IST. So, it's ok for VM employees in India to have to work at unsocial hours, so the UK based employees can go home  |
That is their contract and that is nothing to do with the UK, the agents will be getting paid as per local laws and customs.