Cable Forum - View Single Post - 50M Should VIP customers be guaranteed a UK call centre til midnight?

KenK · 22-08-2011, 21:36

If I've got this right... UK based call centres shut down at 10pm UK time, so the staff can get the bus home. 10pm BST is 2:30am IST. So, it's ok for VM employees in India to have to work at unsocial hours, so the UK based employees can go home

22-08-2011, 21:36	#37
KenK Inactive Join Date: Jul 2003 Location: Glasgow Posts: 560	Re: Should VIP customers be guaranteed a UK call centre til midnight? If I've got this right... UK based call centres shut down at 10pm UK time, so the staff can get the bus home. 10pm BST is 2:30am IST. So, it's ok for VM employees in India to have to work at unsocial hours, so the UK based employees can go home