Thread: 50M Should VIP customers be guaranteed a UK call centre til midnight?
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Old 22-08-2011, 06:42   #24
Nopanic
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Re: Should VIP customers be guaranteed a UK call centre til midnight?
Quote:
Originally Posted by Masque View Post
No need as the centres close at 10pm at present and they can get the bus home and not everyone lives in the same area, plus in Liverpool we can have staff living quite far out or on the Wirral.

---------- Post added at 22:01 ---------- Previous post was at 21:59 ----------


You drive and I drive, but peoples safety should also be of paramount importance and the hours are until 10pm which gives people the chance to get a bus or a train home.

The Liverpool call centre is at the Albert Dock and not the easiest place to get home from once public transport has stopped for the night.
Back office in the dock works till midnight.
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