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Why do you need to call virgin at 3am?
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Well, for example, my better half is in the US at the moment and will be for some 8 months on a works contract (she wants to emigrate there permanently too
). 3am here is only 10pm there. I'm often up at 3am talking to her over skype.
If my internet goes down at 3am, I want it back, sharpish.
Sad to say, the whole world doesn't adhere to UK time.
My point being, people have valid reasons for being awake, and using the internet at that time.