Re: Should VIP customers be guaranteed a UK call centre til midnight?
hang on ..
You get paid to do a job, the hours of which are between 8am to midnight .. or at least where ..
The Union ? can anyone guarantee my safety as I drive to work ? sorry mate, completely disagree with you there ..
People not wanting to work certain hours is in no way an excuse for not providing support to customers .. (ignoring the on off shore situation for now)
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