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Old 21-08-2011, 21:41   #8
Peter_
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Re: Should VIP customers be guaranteed a UK call centre til midnight?

Quote:
Originally Posted by Nopanic View Post
Masque, I'm not sure that's a valid argument lol ..
Oh yes it is once the union get involved as no one can guarantee the agents safety when they are unable to get home due to unreasonable hours worked.

I do not think that any company would want to be involved in a court case if something untoward happened to someone due to them not being able to catch a bus home.
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