Cable Forum - View Single Post - 50M Should VIP customers be guaranteed a UK call centre til midnight?

Risco · 21-08-2011, 17:15

I personally believe so, it would add more value to the package and give more meaning to the VIP rather than just a discounted rate. I mean how much better would it be if you knew that up til midnight weekdays you could be assured of UK call centre rather than have to deal with the script junkies over in India?

21-08-2011, 17:15	#1
Risco Inactive Join Date: Sep 2009 Location: Maidstone Services: VIP; BB XL; TiVo 1TB; V+HD Posts: 674	Should VIP customers be guaranteed a UK call centre til midnight? I personally believe so, it would add more value to the package and give more meaning to the VIP rather than just a discounted rate. I mean how much better would it be if you knew that up til midnight weekdays you could be assured of UK call centre rather than have to deal with the script junkies over in India?