Cable Forum - View Single Post

General Maximus · 20-08-2011, 16:21

are you sure it is the router dropping the connection and not the modem? If your connection to the internet is dropping it is a problem between your router and the modem and your pc will still have lan connectivity. You can always try directly connecting to the modem and see if that helps and then you'll know which one is the problem. VM will replace the modem if it is at fault and if they supplied the router, they'll replace that too. I hate to say it though, any a replacement for either of them is going to be with the superhub.

20-08-2011, 16:21	#2
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: WGR614v9 update? are you sure it is the router dropping the connection and not the modem? If your connection to the internet is dropping it is a problem between your router and the modem and your pc will still have lan connectivity. You can always try directly connecting to the modem and see if that helps and then you'll know which one is the problem. VM will replace the modem if it is at fault and if they supplied the router, they'll replace that too. I hate to say it though, any a replacement for either of them is going to be with the superhub.