I had a issue with my telephone number not being recognised by the new phone system when you dial 150 or 151. I was put through to the Indian call centre who told me my number had been removed from the exchange and i would need a new number issued.
1. So did i accept that answer and have them change my number
2. Say thank you and put the phone down in shock .
3. Just put the phone down and
BTW the fault was actually my phone keypad which i found out later when i tried to phone a friend and found that the 9 key was not working