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Efour · 19-08-2011, 08:35

I agree, Ive recently been having(still having) connection problems and after 4 attempts to put my case across to Indian employees i got lucky and had a Uk one that heleped me within 3 minutes.

The offshore staff are good at doing the dog work but cant deviate from the script at all so its a total waste of time for anything more difficult with your service providings.

19-08-2011, 08:35	#14
Efour Inactive Join Date: May 2006 Posts: 317	Re: Bypass Indian Call Centers! I agree, Ive recently been having(still having) connection problems and after 4 attempts to put my case across to Indian employees i got lucky and had a Uk one that heleped me within 3 minutes. The offshore staff are good at doing the dog work but cant deviate from the script at all so its a total waste of time for anything more difficult with your service providings.