Thread: Bypass Indian Call Centers!
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Old 19-08-2011, 05:54   #11
Nopanic
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Nopanic has reached the bronze age
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Re: Bypass Indian Call Centers!
Quote:
Originally Posted by Ignitionnet View Post
Probably not wise to have this widespread. Get everyone doing this and fairly rapidly retentions get tied up as a glorified switchboard and UK TS/CS get tied up with retentions transfers, eventually retentions get prevented from transferring calls in cases where people genuinely need UK assistance rather than wanting to bypass offshore - not good.
you'll find once people call up and don't get put through to a UK agent they'll soon get the message I think it was you who said how much Retentions will do to keep someone
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