[denphone]

Originally Posted by richard1960

Excellent reply there Mobes well done,sounds like they have deicded its best to get a list of red button sky sports interactive on vm out there but why oh why does it take complaints emails to get the information out of them,its good they sent a reply so quickly and personalised too,i sent a email in about three months ago and somebody from the ceos office called me back as well for a chat,when they did not have the answers the lady said she would ring me back i thought ok then,but true to her word she called back a couple of hours later.

I was thinking about going to sky but after much thought and examples of good service like the one above i have decided to stick with vm as when they get it right they are excellent.

Yes a very good reply from them and l am glad you are not going over to the dark side Richard.