Cable Forum - View Single Post - 50M Are Virgin buying themselves time with this?

bajillions · 16-08-2011, 17:28

I had 50M installed last wednesday and I haven't had any consistency at all. I phoned them today to cancel and they claim they can fix it but conveniently the engineer cant come out til after my 7 day cooling off period. They said something about my signal being too high. Just now I'm getting 2.1mb and havent managed to hit 50 sinc the day after it was installed no matter what time I try it.

Any ideas or advice?

16-08-2011, 17:28	#1
bajillions Inactive Join Date: Dec 2008 Posts: 9	Are Virgin buying themselves time with this? I had 50M installed last wednesday and I haven't had any consistency at all. I phoned them today to cancel and they claim they can fix it but conveniently the engineer cant come out til after my 7 day cooling off period. They said something about my signal being too high. Just now I'm getting 2.1mb and havent managed to hit 50 sinc the day after it was installed no matter what time I try it. Any ideas or advice?