Cable Forum - View Single Post

darksun · 16-08-2011, 09:25

Hi All,

Thanks for kind replies. Last night I've talked to tech support guy (based in UK), I explained my problem which is ongoing for the last 5 weeks and the first thing he said was "There is a very high utilization in your area, did you know that?" I said, once somebody briefly mentioned and even promised me that'll go away tomorow ( which I didnt believe), but paying good money and getting 5 mb with 89 ms ping is like a joke. Even worse is like internet totally gone off twice last night.

He suggested talk to customer support either waive the payment for broadband so I can get some ADSL for a few months and maybe come back to virgin later...

It's not workable or reliable which is very sad, I already recommended Virgin to couple of my friends...

Arslan

16-08-2011, 09:25	#13
darksun Inactive Join Date: Aug 2011 Posts: 6	Re: This is just Bad Business Hi All, Thanks for kind replies. Last night I've talked to tech support guy (based in UK), I explained my problem which is ongoing for the last 5 weeks and the first thing he said was "There is a very high utilization in your area, did you know that?" I said, once somebody briefly mentioned and even promised me that'll go away tomorow ( which I didnt believe), but paying good money and getting 5 mb with 89 ms ping is like a joke. Even worse is like internet totally gone off twice last night. He suggested talk to customer support either waive the payment for broadband so I can get some ADSL for a few months and maybe come back to virgin later... It's not workable or reliable which is very sad, I already recommended Virgin to couple of my friends... Arslan